Welcome to Tiwari Packers and Movers. By using our website or booking our packing, moving, transportation, or related services, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. Services
Tiwari Packers and Movers provides packing, moving, home shifting, office shifting, local shifting, vehicle transportation, loading, unloading, and other relocation services.
The scope of services will be confirmed based on the customer’s requirements and the quotation provided by our team.
2. Booking and Quotation
Customers must provide accurate information about the pickup address, destination address, goods to be moved, and preferred moving date.
Quotations are prepared based on the information provided by the customer.
Any additional goods, services, or changes in the moving requirements may result in additional charges.
A booking will be considered confirmed only after confirmation from our team.
3. Charges and Payments
The service charges will be communicated to the customer before the relocation service begins.
Any additional services or unexpected requirements may involve extra charges.
Payment terms will be shared at the time of booking.
Customers are responsible for making payments according to the agreed terms.
4. Customer Responsibilities
Customers are responsible for:
Providing accurate details about the goods and relocation requirements.
Informing our team about fragile, valuable, or special-handling items.
Ensuring that the pickup and delivery locations are accessible.
Keeping personal documents, cash, jewellery, and other highly valuable items with them.
Obtaining any permissions or approvals required for moving goods from their premises.
5. Packing and Handling
We take reasonable care while packing, loading, transporting, and unloading goods. The packing materials and handling methods may vary depending on the type and condition of the items.
Customers should inform us in advance about fragile, delicate, or unusually heavy items that may require special handling.
6. Transportation and Delivery
Delivery timelines are estimates and may be affected by traffic, weather conditions, road restrictions, vehicle availability, or other circumstances beyond our reasonable control.
We will make reasonable efforts to deliver goods within the agreed timeframe. However, delays caused by circumstances beyond our control will not be considered a guaranteed service failure.
7. Insurance and Liability
Insurance options, if available, will be discussed with the customer before the move.
Customers should carefully review the insurance coverage, terms, and exclusions before selecting an insurance option.
Tiwari Packers and Movers will not be responsible for loss or damage arising from inaccurate information provided by the customer, improper packing performed by the customer, or circumstances beyond our reasonable control, subject to applicable law and the agreed service terms.
8. Cancellation and Rescheduling
Customers should contact us as early as possible if they wish to cancel or reschedule a booking.
Cancellation or rescheduling charges, if applicable, will depend on the booking status, resources already arranged, and the terms communicated at the time of booking.
9. Prohibited and Restricted Items
Customers must not include illegal, hazardous, explosive, flammable, or restricted items in the goods being transported without prior disclosure and appropriate authorization.
We reserve the right to refuse transportation of items that are prohibited by law or that may pose a safety risk.
10. Website Information
The information provided on this website is intended for general information about our services. We make reasonable efforts to keep the information accurate and updated, but we do not guarantee that all website content is complete, current, or error-free.
11. Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, policies, or practices of third-party websites.
12. Privacy
Any personal information provided to us through our website, phone, email, or WhatsApp will be handled in accordance with our Privacy Policy.
13. Changes to These Terms
Tiwari Packers and Movers reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be published on this page and will take effect upon publication.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Tiwari Packers and Movers
Office Address:
Shop No. A-114, Patel Complex, Transport Nagar, Patrappali, Raigarh – 496001, Chhattisgarh, India.
Email: tiwaripackersandmovers813@gmail.com
Phone: +91 9311518638
WhatsApp: +91 9311518638
